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ORDER SUPPORT

Let’s find your order.

Your order reference helps us get straight to the details.

Find your confirmation.

Look for the order email and check your junk folder if it has not arrived. Send us the reference and the email address used for the purchase. If you cannot find a reference, tell us the date and the items you ordered.

Payment or confirmation not clear?

Ask us to check before making another payment. An email or banking notification alone may not show the complete order status. Never send full card numbers, security codes or online banking details.

Changes, delivery and earlier purchases.

Need to correct an address or ask about an item? Contact us as soon as you can. We will check the order and confirm what is possible. You can use this support route for purchases made before the new website as well.